1111ok Privacy Policy

Your personal information and privacy are our highest priority. This page provides a complete overview of how we collect, use, store, and protect your information.

Our commitment

1111ok takes your privacy seriously. We comply with GDPR and international data protection laws. Your data is never sold or shared without your consent. Last updated: January 2026.

1. Introduction & Privacy Commitment

Welcome to the 1111ok platform. We provide an online gaming and betting service where the privacy and security of your personal information is our top priority. This Privacy Policy explains what data we collect, why we collect it, how we use it, and how we keep it safe.

By using 1111ok, you consent to the data collection and usage practices described in this Privacy Policy. We encourage you to read it carefully so you know exactly how your information is handled.

Our commitment

  • Your personal data is stored with the highest level of protection
  • Collecting only what is necessary and never requesting more than required
  • No sharing of your data with third parties without your consent
  • Compliance with GDPR and international data protection standards
  • Giving you full control over your own data
  • Maintaining transparency and answering your questions
Why Privacy Matters

Your financial transactions and personal data are involved when you use an online gaming platform. We understand that this information is sensitive and must be kept secure. At 1111ok, we use bank-level encryption and the latest security technology.

2. What Information We Collect

To create an account and use services on the 1111ok platform, we collect the following types of information:

Personal Identity Information

  • Basic Information: Full name, date of birth, gender
  • Contact Information: Email address, mobile number, mailing address
  • Identity Verification: National ID (NID) number, passport number
  • Document: ID card, utility bill, and selfie for KYC verification

Financial Information

  • Payment method details (bKash/Nagad number, bank account)
  • Transaction history (deposits, withdrawals, bets)
  • Account balance and bonus information
  • Payment verification records

Technical & usage data

  • Device Information: IP address, browser type, operating system
  • Log Data: Login times, page visits, click patterns
  • Geolocation: Approximate location (country/city level)
  • Cookie Data: Session tracking, preference storage

Gaming Activity

  • Games played, bet amounts, wins and losses
  • Bonus usage and wagering progress
  • Tournament participation and leaderboard position
  • Gaming session duration and frequency
Type of Information Purpose Retention Period
Identity Information Account verification & age confirmation Up to 5 years after account closure
Financial Information Transaction processing & fraud prevention 7 years (legal requirement)
Technical Data Security, service improvement 2 years
Gaming history Dispute resolution, responsible gaming 5 years

3. Methods of Information Collection

We collect your information in several ways:

Directly from you

  • Registration Form: When you create an account
  • KYC verification: When you upload documents
  • Profile Update: When you change settings
  • Customer Support: When you contact us

Automatic Collection

  • Through cookies and similar tracking technologies
  • Log file generation during website use
  • Activity data from game software
  • Telemetry data from mobile devices

From third parties

  • Transaction data from payment processors (bKash, Nagad)
  • Confirmation from Identity Verification Service
  • Risk assessment from fraud prevention services
  • Analytics from marketing partners
Transparency Commitment

We never collect your information without your knowledge. You are always informed about what data is being collected and why. Where your consent is required, we ask for it upfront.

4. Purpose of Data Use

We use the information we collect for the following purposes:

Account management

  • Creating and maintaining your account
  • Identity Verification and Age Confirmation
  • Account security and prevention of unauthorized access
  • Update Profile Information & Reset Password

Service Delivery

  • Processing deposits and withdrawals
  • Bet Placement & Settlement
  • Providing bonuses and promotions
  • Tournament & leaderboard management
  • Winnings payment & prize distribution

Security & fraud prevention

  • Detecting and preventing suspicious activity
  • Detection of multiple accounts and bonus abuse
  • Anti-Money Laundering (AML) compliance
  • Prevention of system manipulation and hacking

Responsible Gaming

  • Identifying problematic gaming behavior
  • Self-exclusion and limit enforcement
  • Providing support to at-risk players
  • Preventing minors from accessing

Customer Support

  • Responding to your questions and complaints
  • Technical Troubleshooting
  • Dispute resolution and investigations
  • Collecting feedback to improve services

Marketing & Communications

Subject to your consent, we may contact you for the following purposes:

  • Information on new games, bonuses, and promotions
  • Exclusive offers & personalised recommendations
  • Tournament invitations & event updates
  • Newsletters and educational content

You can unsubscribe from marketing emails at any time.

5. Information Sharing and Disclosure

1111ok respects your privacy and will not sell your data without your consent. However, we may share information in the following circumstances:

Service Providers

We share limited data with trusted third parties who help us deliver our services:

  • Payment Processor: bKash, Nagad, and other payment services
  • KYC Provider: Identity Verification Service
  • Game Provider: Slots and Live Casino Software
  • Hosting Services: Cloud Storage and Servers
  • Analytics Services: Data analysis to improve our services

All these partners are bound by contract and may only use data for specified purposes.

Legal requirements

We may disclose information when legally required or in the following circumstances:

  • Lawful requests from law enforcement agencies
  • Court orders or subpoenas
  • Money laundering investigations
  • Fraud Prevention and Security
  • Protecting our legal rights

Business Transfer

If 1111ok undergoes an acquisition, merger, or sale of assets, your data may be transferred. In such cases, we will notify you in advance.

We never

1111ok never sells your information to advertisers, data brokers, or other third parties. Your personal information is not a product to us — it's the foundation of our trust.

6. Cookies and Tracking Technologies

1111ok uses cookies to enhance your experience and analyze platform performance.

What Cookies Are

Cookies are small text files stored in your browser that remember your preferences, login status, and other information.

Types of Cookies We Use

  • Essential Cookies: Required for platform functionality (login, cart)
  • Performance cookies: Site performance and traffic analysis
  • Functional cookies: Saving your preferences and settings
  • Marketing Cookies: Displaying personalised ads (subject to your consent)

Cookie Control

You can delete or block cookies through your browser settings. Please note, however, that some platform features may not function properly without certain cookies.

Other Tracking Technologies

  • Local Storage: Storing data in the browser
  • Pixel tag: Email open and click tracking
  • Session Replay: To improve user experience

7. Data Security Measures

The security of your data is our highest priority. 1111ok applies the following protective measures:

Technical security

  • SSL/TLS Encryption: All data transfers are secured with 128-bit encryption
  • Database Encryption: Stored data is encrypted
  • Firewall Protection: Prevention of Unauthorized Access
  • DDoS Protection: Protection against cyber attacks
  • Secure Server: ISO-certified data center

Organizational Measures

  • Restricted employee access — limited to authorized personnel only
  • Regular security audits and penetration testing
  • Employee training and NDA agreements
  • Incident response plan and backup

Your responsibilities

We also ask you to contribute to security:

  • Use a strong and unique password
  • Never share your password with anyone
  • Enable Two-Factor Authentication (2FA)
  • Report suspicious activity immediately
  • Avoid sensitive activities on public Wi-Fi
Certification

1111ok complies with ISO 27001 (Information Security Management) and PCI DSS (Payment Card Data Security) standards. We are regularly audited by independent third parties.

8. Your Rights and Choices

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

Right of Access

You can find out at any time what data we hold about you. Most information is accessible directly from your account settings, or you can request a copy from us.

Right to Rectification

If your information is incorrect or incomplete, you can update or correct it at any time. Make changes directly in your profile settings, or contact our support team to request an update.

Right to Erasure

You can request deletion of your information ("right to be forgotten"). However, please note:

  • Certain data must be retained by law (transaction records)
  • Certain data may be retained for fraud prevention purposes
  • Recovery is not possible after deletion

Right to Restrict Processing

In certain circumstances, you may request that we limit the processing of your data — for example, if you believe the information is inaccurate or that the processing is not lawful.

Data portability

You can receive your data in machine-readable formats (JSON, CSV) and transfer it to another service.

Right to object

You may opt out of marketing communications at any time. Every marketing email includes an unsubscribe link.

Right to Lodge a Complaint

If you believe we are not handling your data properly, you have the right to lodge a complaint with a data protection authority.

To exercise your rights

Email us at [email protected] or reach out via live chat. We will respond to your request within 30 days.

9. Children's Privacy Protection

1111ok is not intended for minors, and we do not knowingly collect personal information from anyone under the age of 18.

  • Age verification is mandatory at registration
  • Suspicious accounts are investigated
  • Immediate account suspension upon identification of a minor
  • All associated data is deleted

If you believe a minor is using 1111ok, please notify us immediately.

10. International Data Transfers

1111ok is an international platform and your data may be stored on servers in various countries. We ensure that:

  • All data transfers are encrypted
  • The destination country has adequate data protection laws
  • All server providers are ISO/GDPR compliant
  • Your rights are protected wherever you are

11. Privacy Policy Updates

We may update this Privacy Policy from time to time due to changes in law, new services, or technology.

  • You will be notified by email of any significant changes
  • Minor changes will be posted on the website
  • Notice will be given before any revised policy takes effect
  • The update date will be noted at the top of the page

We encourage you to check this page regularly.

12. Contact Us

If you have any privacy-related questions, concerns, or requests, please contact us:

We take your privacy concerns seriously and are committed to resolving them promptly.

Your 1111ok Privacy Protection

We prove our privacy commitment through action, not just words.

Bank-level encryption

All your data is secured with 128-bit SSL encryption. Both data transfers and storage are encrypted, making it virtually impossible for hackers to access.

No third-party sale of data

We never sell your information to advertisers or data brokers. Your data is not a product to us — it's the foundation of trust.

GDPR Compliance

We comply with the strict standards of the European Union's GDPR, ensuring you have full control over and transparency into your personal data.

Limited Data Access

Only authorized employees who need access for their work can view your information. All are bound by NDA and trained.

Right to Data Erasure

You may request deletion of your data at any time. We will permanently remove all data unless retention is required by law.

Regular security audits

Independent third-party quarterly security audits and penetration testing are conducted to ensure the highest level of protection.

Privacy-related Question

No, you don't need to provide any additional personal information to participate in regular promotions like Free Spins or Daily Login Bonuses. If your account is already verified and you're logged in, these offers are automatically available to you. For daily check-in bonuses, simply logging in credits your points or rewards — no forms to fill out or extra information required. To claim Free Spins, just go to the promotions page and click "Claim" or "Collect." However, standard KYC verification (national ID, proof of address) may be required for your first withdrawal, solely for your security and fraud prevention. Once verified, no further information is requested. We're committed to protecting your privacy and never ask for more information than necessary.

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Keeping your privacy protected Play with peace of mind

Your information at 1111ok is protected with bank-level security. Transparency and privacy are our core values.

For more information Terms and Conditions and Responsible Gaming Read.

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